Personal legal expenses insurance could help you and your family with a number of legal issues, depending on what cover you have.
This site can help you learn about legal expenses insurance, how to get it, and how to use it if you have it.
See what we offer to our people
Legal expenses insurance can help you with a number of legal issues affecting your business.
News and analysis from our experts
Many brokers and law firms have chosen to partner with DAS.
Here you can find out why our partners choose us, and how you can join them.
We've now made it even easier for customers to make a claim. Here you can find out how.
Ahead of BIBA 2019, Stephanie Davies – Social Media Executive at DAS UK – takes a look at how social media can be used to make an impression and maximise value from the biggest insurance broker event of the year…
As we all know, the BIBA conference returns to Manchester next week. It’s the biggest broker bash of the year, and a key event in the insurance sales and marketing calendar, so it’s guaranteed to be a busy time. At least, it should be.
Once again, the starting point for DAS UK’s social media campaign will be the social listening platform Pulsar to monitor the build-up, the two-day event itself, and the post-conference noise. This enables us to review and analyse the best performing topics, speakers and hashtags – basically the things that create the most interest.
Why do we do this? To gain insight, support marketing activity, carry out industry and competitor research and brand monitoring, and to help us win new business.
But first up, what happened last year? What was the social media story of BIBA 2018?
During the two main conference days last year, there were an impressive 3,700 posts by over 1,100 unique authors. This is in addition to almost 2,000 social posts in the run-up to BIBA (from 1st May) where people really seemed to jostle for position ahead of the big day.
Nevertheless, while you would expect to see social conversations for events like this increase year-on-year, this wasn’t the case last year, with 2017 seeing over a thousand more posts than 2018. As far as I can tell, the drivers of volume here appear to be the identity of the keynote speakers and cool giveaways (a drone was a particular stand out prize in 2017).
Will 2019 see social media use rise or fall once again? There’s an interesting looking line-up, but those giveaways will have an impact. ‘Retweet for the chance to win an Irish Passport’ perhaps? That could get the numbers going…
With the insurance industry favouring traditional face-to-face networking, the popular focus seemed to be getting traffic to go to your stand – by any means possible.
This was reflected in the social media activity at BIBA 2018: All in all over a third (39%) of all mentions made reference to a stand, which might go some way to explain why stand-based competitions remain a key theme of events such as BIBA, with notably almost 10% of all tweets featuring a reference to competitions and prizes. It might also explain why food and drink was a more popular topic than innovation!
So, as we can see, having a gimmick, some decent freebies, a giveaway, special guests, and of course an offer of sustenance – liquid or otherwise – are all tried and tested ways to raise your visibility at the conference. But while the freebies and frothy drinks are great for the attendees, for the many interested people watching from the outside, those tweets make it hard to gauge themes and talking points.
We all enjoy the colourful stands and comedy photos, but people also want to know what is going on, and social media has an unrivalled potential to carry messages well beyond the walls and timescales of an event. So what does everyone talk about?
Last year social media mentions during the keynotes were relatively few, with the main session speakers accounting for less than 500 mentions – which might sound like a lot, but given the high standing the likes of Inga Beale and Martha Lane Fox have in the insurance world, and the interest in astronaut Chris Hadfield, you might have thought that would be higher.
Were delegates more engrossed in their conversations, or simply a bit scared to voice an opinion? Or perhaps it was due to the scarcity of members holding a ‘golden ticket’ allowing them full access to the speeches. The most likely reason is probably that, for many, the need to have a strong stand presence and networking outweighed the desire to attend the talks.
Of course, we shall see if Huw Edwards, Baroness Manningham-Buller, Freddie Flintoff and Boris Johnson manage to draw people away from their stands this year.
The conference theme last year was ‘Innovate, Evolve, Thrive’ with the industry apparently innovating hard, and that noise carried over into social media. In addition to the messages coming out of the keynote speeches, throughout the conference there were a plethora of tweeters using #Insurtech – albeit for no obvious reason and using no specific examples.
Despite that lack of detail, the data suggests that the most prominent innovation and tech topics at BIBA 2018 were big data, cyber insurance, blockchain, and IoT.
This year’s conference strapline is the extremely broad ‘Leading the Way’, so expect that to feature prominently on social media. And I would not bet against seeing high levels of random and out of context use of the hashtag ‘#leadership’ – a tag so vague so as to be completely pointless.
With BIBA being arguably the biggest event on the UK broker calendar, companies spend a lot of time and money planning for the events, and their stand is a representation of their brand; who they are, what they offer, and what the future holds for them and their customers.
But getting footfall to a stand should not be the only social media goal, and those who just try to do that are actually missing a major opportunity to engage with the market, and business targets, by providing interesting and memorable content which can help you to stand out from the crowd.
We will be sharing stand F39 with HSB Engineering Insurance – another member of the Munich Re family of companies – at the 2019 BIBA conference.
Two years on the government’s consultation on fixed recoverable costs, ATE Underwriting Manager David Brown restates the DAS position on this highly complex issue.
Fran Clothier, DAS UK Group’s ATE Business Partnership Manager, shares her thoughts on the thought provoking annual SCIL (Society of Clinical Injury Lawyers) conference which took place in Birmingham recently.
Not all LEI is created equal
DAS UK Group – Connect with us at BIBA 2019
Carol Parsons, Head of ATE at DAS, talks about ATE and its numerous strengths ahead of BIBA 2023.
Ahead of BIBA 2023, here's a look at what we have to offer to customers, particularly in uncertain times.
DAS UK Group has signed a major partnership deal with one of the leading British insurers, Admiral Insurance (‘Admiral’).
Since the introduction of QOCS and the subsequent change to ATE premiums being payable by the client, solicitors have faced some challenges when the client is a minor.
We share two case studies highlighting the benefits of ATE insurance.
DAS has announced that it will be showcasing a suite of legal risk-mitigation product extensions at this year’s British Insurance Brokers' Association (BIBA).
Carol Parsons, Head of ATE at DAS, explains the difference between After the Event and Before the Event Legal Expenses Insurance.
Alison Whitcombe, Propositions Manager at DAS, looks at how the ATE industry can do more to help clients and customers.
Jane Harper, ATE Technician, DAS UK Group looks at the ABC v St George’s Healthcare NHS Foundation Trust case which will have huge repercussions for clinical negligence.
Legal expenses insurance has a major part to play in giving people and SMEs everyday peace of mind, now more than ever before.
2019 was another interesting year across the clinical negligence, civil litigation and personal injury sectors. We asked some of our ATE team and solicitor partners what their predictions are for 2020…
We asked some of our ATE team and solicitor partners how they will be spending their respective Christmases.
We asked some of our ATE team and solicitor partners what their achievements were, what their fears are, and what they thought of the latest technological developments.