Personal legal expenses insurance could help you and your family with a number of legal issues, depending on what cover you have.
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Legal expenses insurance can help you with a number of legal issues affecting your business.
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ATE insurance has been around for over 20 years, and DAS UK has been there from the beginning. Over the years we have always adapted our products and services to meet the requirements of our solicitor partners and specialist brokers, having first listened to what they’ve told us they need from an ATE offering.
But what about the client? Has the industry historically looked more at a partner’s needs rather than the people upon whom the product has the greatest impact?
The purpose of ATE insurance is to protect a client at a time when they are often at their most vulnerable. And whilst they are in the hands of their solicitor, who they trust to advocate for them to the best of their abilities, the importance of a reliable insurance provider that will help them whether they win or lose is paramount.
The client’s needs should never be overlooked, but what does this actually mean for ATE providers?
Hopefully clients will only ever need to use ATE once in their life. They’re unlikely to have even heard of the product until something has gone wrong. Creating understanding of a one-time insurance purchase is difficult, but can be made easier by providing information in layman’s terms rather than overcomplicated legal and insurance language.
Ensuring that the client understands exactly what they’re buying, the risks of not having it, and how it will give them peace of mind will help them during a very difficult time.
Pre-sale supporting documentation should therefore be clear, easy to understand, and enable solicitors to have easier conversations with their clients.
Running a case is both complex and time consuming. So dealing with an ATE insurer needs to be hassle-free. Whilst the client doesn’t have any direct contact with their insurer, it’s important to them that their solicitor’s time is spent focused on their case, and not on providing tiresome updates.
Not having onerous reporting requirements can make it easier for solicitors to update their insurer, leaving them with more time to attend to the needs of their clients.
ATE Insurers may not sell directly to clients, but it’s still important to put them at the heart of proposition development. If that doesn’t happen, their products and services won’t be fit for purpose. Products must be designed to take the risk away from the client.
This means that whether they win or lose their case, they can have confidence that costs will be covered, either from their settlement, the other side, or most importantly, by their ATE policy if things don’t go their way.
Clients suffer a multitude of injurious events – medical, physical and financial. One size fits all is not the right approach. ATE insurance propositions need to encompass a wide range of case types, tailored specifically to the unique characteristics of those cases.
This approach ensures that specialist solicitors have access to insurance products matched to their client’s case, with premiums and limits of indemnity that are fair and proportionate to the risk.
A client will choose a solicitor based on their specialism. One that’s best placed to deal with their particular claim, whether it be for medical negligence, commercial matters or personal injury.
So to meet the needs of the client, insurers should replicate this in their own organisation by building a team of specialists. Having qualified solicitors who understand the legal process, and how it impacts on a client means that the insurer can take a pragmatic and informed approach.
Similarly, underwriting expertise across all areas of law is key. This enable insurers to understand the risks associated with cases ranging from contentious probate, to insolvency, abuse to surgical malpractice and industrial disease to data breaches.
DAS UK continues to consider how the needs of the client are met through simple and easy to understand policy information, a personal service with the benefit of delegated authority for some risks, and propositions that offer cover tailored to case types.
Our team is built of people who have years of expertise in both law and insurance, and we put good client outcomes at the heart of everything that we do.
Our ATE team
DAS UK strives to do the right thing for its solicitor business partners and their clients. For further information on our products and services contact firstname.lastname@example.org or email@example.com.
Legal expenses insurance has a major part to play in giving people and SMEs everyday peace of mind, now more than ever before.
It’s been another interesting year across the clinical negligence, civil litigation and personal injury sectors. We asked some of our ATE team and solicitor partners for their thoughts on 2019.
MIB v Lewis: A Legal Landmark
ABC v St George’s Healthcare NHS Foundation Trust: The Repercussions for Clinical Negligence
Rebecca Squires, ATE Technical Supervisor, DAS UK Group looks at the landmark MIB v Lewis case. DAS UK provided Thompsons Solicitors, which acted for the claimant, with its ATE Personal Injury product to help fund the case…
Alison Whitcombe, Propositions Manager at DAS, looks at how the ATE industry can do more to help clients and customers.
Jane Harper, ATE Technician, DAS UK Group looks at the ABC v St George’s Healthcare NHS Foundation Trust case which will have huge repercussions for clinical negligence.
DAS UK Group, the UK’s leading specialist legal expenses insurer, has announced a partnership with Simply Business, one of the UK’s largest small business and landlord insurance providers.
2019 was another interesting year across the clinical negligence, civil litigation and personal injury sectors. We asked some of our ATE team and solicitor partners what their predictions are for 2020…
We asked some of our ATE team and solicitor partners what their achievements were, what their fears are, and what they thought of the latest technological developments.
DAS UK Group’s ATE Business Partnership Manager Fran Clothier shares her thoughts on this year’s Association of Personal Injury Lawyers (APIL) conference in Brighton…
DAS has partnered with property technology company Goodlord to launch a new Rent and Legal Protection policy for Goodlord customers.
The recent court decision of West & Demouilpied was a potentially huge moment for the ATE market. David Brown breaks down the potential impact on ATE premiums and more.
To mark the centenary of the Sex Disqualification (Removal) Act 1919, we got some female perspectives on ATE insurance and the role it plays in supporting access to justice.
With the AvMA Annual Clinical Negligence Conference (ACNC) taking place in Leeds this week, Robyn Lampon from DAS UK Group looks at how ATE insurance has evolved over the last 20 years.